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FAQ

  • Q: 1. It is possible to order and manufacture various types of ultrasonic cleaners?
    A:

    Hankuk Ultrasonic Cleaners can manufacture ultrasonic cleaners in all industrial areas.

    Ultrasonic cleaners have been using very usefully in almost all industries requiring a precision cleaning, such as the electronics,

    electrical, medical, and textile industries.

  • Q: 2. What is the delivery time of ultrasonic cleaners?
    A:

    The delivery time varies depending on the usage and the standard.

    In the case of simple forms of single-bath type ultrasonic cleaners, it may take three or four days, but in the case of full-automatic

    ultrasonic cleaners for cleaning engine in automobile components, it may take more than one month.

  • Q: 3. Are you exporting your company’s products to other countries?
    A:

    We are currently exporting our products to eight countries including USA and Japan, developed countries for ultrasonic waves. In particular,

    our company’s ultrasonic cleaners are almost exclusively supplied to the air force of the Indonesian Ministry of National Defense.

  • Q: 4. What are the strengths of Hankuk (Korea) Ultrasonic Industry?
    A:

    The history and the expertise of only researching and producing ultrasonic cleaners for more than 30 years are recognized as one of

    the best in the same line of business.

    We also supply ultrasonic cleaners to over 2,500 domestic partner companies including Samsung, Hyundai, LG, SK, and

    Doosan Heavy Industries & Construction, and our products are recognized as the best quality from them.

    Moreover, it is our advantage to design and produce more than 100 kinds of ultrasonic cleaners according to the demand of companies

    requiring these particular and high levels of products.

  • Q: 5. How do I order ultrasonic cleaners?
    A:

    First, we will consult with customers about the type and size of objects to be cleaned and the required cleaning precision from the customers.

    During the first round of consultations, we will discuss the budget together with the customers.

    Secondly, we will issue a quotation by calculating the total budget through actual measurement after visiting the site for which you ask.

    Lastly, if you accept the quotation, you will complete the order by filling out the contract.

  • Q: 7. What is the duration of after-sales service and its procedure?
    A:

    The duration of after-sales service at no cost is 12 months from the date of shipment.

    Industrial ultrasonic cleaners require a high-speed and high-precision cleaning, so that a high output must be guaranteed,

    and they are usually placed in an extreme situation that they are used in the field without stopping them from working.

    In this situation, the failure rate of ultrasonic cleaners manufactured in Hankuk Ultrasonic Industry is as low as 0.5 or less per 100 units.

    For failures that have passed the duration of after-sales service at no cost, you must pay for the service at the actual expenses.

    In the case of ultrasonic cleaners for business use, the duration of after-sales service at no cost is differently applied.

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